At Imitica, your satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, we’re here to help with a quick and smooth refund process.

✉️ Refund Eligibility

  • Requests must be made within 7 days of order delivery.
  • Items must be unused, unworn, and in their original packaging.
  • A valid order number and proof of purchase are required.
  • Refunds will be credited to the original payment method only.

ℹ️ How to Request a Refund

  1. Visit My Account
  2. Click on Orders and select the relevant order
  3. Click “Request Refund”
  4. Submit the reason for refund using the form provided

⏳ Refund Processing

  • After review and approval, refunds will be credited to your original payment method within 5–7 business days.
  • You will receive an email confirmation once the refund is initiated.

❌ Non-Refundable Items

  • Clearance or final-sale products

📧 Need Help?

If you have any questions, we’re here to assist you:

Email: hello@imitica.com

Phone No. – 917701857635
Support Hours: Monday to Saturday, 10 AM – 6 PM IST

We value your trust. Refunds will always be credited securely to your original payment method.
Thank you for shopping with Imitica – Where Elegance Meets Trust.